CivicFlow AI

An AI-Assisted Workflow Platform for Local Government

CivicFlow AI helps officers draft, assess, evidence and report key decisions safely and consistently — with human review built in and an audit trail by default.

Council leaders reviewing data and reports in a boardroom.
4
Stages in every decision: draft, assess, evidence, report
100%
Of outputs linked to tracked evidence sources
0
Final decisions made by AI — officers always decide
M365
Runs inside your existing Microsoft environment
The method

One Structured Workflow, Applied Consistently

Whatever the decision, CivicFlow AI moves it through the same four stages. The structure is what makes outputs consistent and defensible — and what keeps officers in control.

01 · Draft

Officers begin from a structured first draft built from their own brief and documents. The platform handles the blank-page work; the officer shapes the substance.

02 · Assess

Guided checks prompt the equality, risk and policy considerations a thorough assessment should cover — so nothing important is missed by accident.

03 · Evidence

Every claim links to a source. Evidence is tracked and versioned, so a reviewer can see exactly what a conclusion rests on.

04 · Report

Produce a committee-ready report and an exportable decision record. Officer sign-off is captured as part of the trail.

Reporting hub

Decision Data, Ready for Power BI

CivicFlow AI turns the work officers already do into structured data. Bring decision volumes, equality considerations, workload and turnaround times together in dashboards your directors, members and scrutiny committees can trust.

  • Pre-built Power BI templates for decision and equality reporting.
  • Track throughput, review times and outstanding actions by service.
  • Evidence the breadth of consideration across protected characteristics.
  • Export underlying records for FOI, audit and scrutiny.
Power BI / Decisions overview
Decisions this quarter
214
+18% vs last quarter*
Avg. review time
3.2d
Down from 7.5d*
EqIAs completed
86
100% with evidence
Throughput by service — last 6 months
Architecture & security

Built to Sit Inside Your Governance, Not Beside It

CivicFlow AI is designed to work within your Microsoft 365 tenancy and your existing controls — so adoption is an extension of what you already govern.

Role-Based Access

Permissions map to your structure so people see only what their role allows.

Comprehensive Audit Logs

Every draft, edit, source and approval is recorded for full traceability.

Data Retention Controls

Configure retention in line with your schedule; export or remove on request.

UK GDPR Aware by Design

Data minimisation and transparency are built into how the platform works.

DPIA & AI Risk Support

We provide materials to support your DPIA and AI risk assessment process.

Cyber Essentials Roadmap

A clear roadmap towards recognised security certification.

CivicFlow AI supports your assurance process. It does not, and cannot, guarantee compliance — that remains a matter for your council's officers and DPO. Read our AI governance approach →

See it on your own work

Book a Demo Using One of Your Decisions

We'll walk a real example through draft, assess, evidence and report — alongside your transformation and information governance colleagues.